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When to Report an Issue

We're here to help resolve your Solo Funds concerns

Your Voice Matters

Experiencing issues with Solo Funds? You're in the right place. We collect and review all feedback to help improve the platform for borrowers and lenders. Here's when you should reach out to us.

Delayed Funds

Paid for instant funding but haven't received your loan? Funds not showing in your bank account?

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Account Issues

Can't log in? Account suspended? Verification problems? Report account access issues.

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Loan Problems

Issues with loan applications, wrong amounts, payment failures, or transaction discrepancies?

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Technical Problems

App crashes, pages won't load, features not working, or error messages appearing?

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Security Concerns

Suspicious activity on your account? Unauthorized access? Privacy concerns? Report immediately.

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Feature Requests

Have ideas to improve Solo Funds? We want to hear your suggestions for new features.

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What to Include in Your Report

  • Transaction or Loan ID (if applicable) - helps us locate your specific case
  • Date and time when the issue occurred
  • Steps to reproduce - what you were trying to do when the problem happened
  • Error messages or screenshots if you have them
  • Impact - how this issue is affecting you

Ready to Report?

Your feedback helps us improve Solo Funds for everyone

Submit Feedback Now